On this site 19.08 I was trying to buy tickets from Lviv to Peremysl for
the day 08.09 for the train at 19.10. After I got an email from
Ms.Jerošenková, that 08–09 September the train at 19.10 will not be,
because of the reconstruction. And I wrote for MsJerošenková, in this case
I don't need tickets for the different time and different days. But, yesterday
22.08 I saw, that your company took money 23 € from my account. I would
appreciate that I will get my money back as soon as possible. Thsnk you in
Advance Oksana Moroko
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Дата / время: 2023-08-24 13:45:27
Имя: Nadya Jerosenkova
Dear Ms. Oksana,
thank you for your email.
The cancellation of your order was done.
The full amount will be refunded to your account within 3–4
business days.
On this site 19.08 I was trying to buy tickets from Lviv to Peremysl for the day 08.09 for the train at 19.10. After I got an email from Ms.Jerošenková, that 08–09 September the train at 19.10 will not be, because of the reconstruction. And I wrote for MsJerošenková, in this case I don't need tickets for the different time and different days. But, yesterday 22.08 I saw, that your company took money 23 € from my account. I would appreciate that I will get my money back as soon as possible. Thsnk you in Advance Oksana Moroko
Ответить
Dear Ms. Oksana,
thank you for your email.
The cancellation of your order was done.
The full amount will be refunded to your account within 3–4 business days.
Best regards
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