1st of April, UPDATE: Due to the current global COVID-19 pandemic, all international passenger rail/bus transport between the Czech Republic and Germany, Austria, Slovakia and Poland has been suspended until further notice. Most of other international rail/bus services are currently suspended too.

All electronic tickets for inland travels in those countries are still available for purchase though.

NEW: If you want to receive a notification once your planned travel date is open for booking, feel free to use our Travel availability request form.

Home :: Reimbursement
  • Date / time: 2016-02-29 15:54:33Name: Kevin Cellucci

    I bought my ticket on February 12th then cancelled it and I never received my refund. How do I go about fixing this?


    • Date / time: 2016-03-01 10:15:40Name: Pavla

      Hello. Thank you for the message. You cancelled the ticket on-line and we did not know about it. You will be refunded in 5 days. Kind regards Pavla