24th of March, IMPORTANT NOTE: Due to the current global COVID-19 pandemic, all international passenger rail/bus transport between the Czech Republic and Germany, Austria, Slovakia and Poland has been suspended until further notice (assumingly until Mid to End of April). Most of other international rail/bus services are currently suspended too. All electronic tickets for inland travels in those countries are still available for purchase though.

Home :: Tickets not received
  • Date / time: 2016-04-26 13:16:49Name: Francesco Renzoni

    Hello, we bought two tickets from Prague to Budapest, order ID 264870520083270, name Francesco Renzoni. They were supposed to be delivered yesterday, April 25, at our hotel (Pension Platan, Revolucni 24, Prague). They tell me now that they have never arrived. Please advise what we must do in order to get the tickets. Thank you. Francesco


    • Date / time: 2016-04-26 20:39:39Name: Pavla

      Hello. Our courier tried to contact you by email. He is waiting for your reply. Please, double-check your email. Kind regards Pavla


      • Date / time: 2016-04-26 22:25:42Name: Francesco Renzoni

        Done, thank you.