Hello, I bought a ticket for two passengers, travel to Vienna to Prague the
next day July 14 at 11: 09h and another, also for two passengers for the day
July 17 at 10: 27h. My problem is that for work reasons I can not go in my
place and anger else. What I have to do to cambier the name of tickets ?.
Thank you.
Responder
Fecha / hora: 2016-06-29 10:26:42
Nombre: Pavla Janoušková
Hello. Thank you for the message. Do you have an order ID (number)? If you
have a paper ticket it is no problem. If you have a train e-ticket, change of
name is not possible and you will have to buy a new ticket.
Hello, I bought a ticket for two passengers, travel to Vienna to Prague the next day July 14 at 11: 09h and another, also for two passengers for the day July 17 at 10: 27h. My problem is that for work reasons I can not go in my place and anger else. What I have to do to cambier the name of tickets ?.
Thank you.
Responder
Hello. Thank you for the message. Do you have an order ID (number)? If you have a paper ticket it is no problem. If you have a train e-ticket, change of name is not possible and you will have to buy a new ticket.
Kind regards Pavla
Responder