Hello My name is Mikyeong Kim and I'm from South Korea. I'm writing this
letter becausw something really bad happened to me. Today I and my friend
bought metro tickets at Muzeum station but didnt stamp it. We didn't know that
we needed to stamp. We stopped at Mustek and a guy working there asked us to
show the tickets. We did. But he said we didnt stamp the tickets so we had to
pay 800 czk each. I was trying to tell him that we didnt know and we had
tickets purchased. He speaks English but he didnt listen to us and kept saying
„pay 800 czk now“ I wanted to go to Police station but he said „if you
go to the police staion, you have to pay 1500 czk“, threatening us. We paid
1600 in total then we figured out that we needed to pay 50 each for the
penalty. We have receipt of the fine but I saw him put the money in his wallet.
There were 3 workers at the office. I'm really mad that they all were trying to
get my money. I want my money back. It's not a language problem between us and
them. Because he also checked our tickets. This is awful. It shoudn't
It happened 12/08/2016 Between 8:30–8:50 at Mustek station If nessesary,
I can send pictures of tickets and fine receipt.
Hello. We are private travel agency selling mainly international tickets. We
are not the Prague public transit company. Their contact form for complaints: http://www.dpp.cz/…acts/podnet/.
Kind regards Pavla
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