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Home :: FAQ :: Cancel and Refund
  • Date / time: 2016-12-21 02:05:24Name: Tan Yunong

    Hi, I changed my travel plan and I would like to cancel my ticket and refund.

    My ticket number is 3675596726. Thanks!

    Reply

    • Date / time: 2016-12-21 08:34:31Name: Nadya Jerosenkova

      Hello,

      thank you for contacting us. A cancellation was done, cancellation fee is 25% of the ticket price. The rest of amount will be refunded to your account within 3–4 business days.

      Best regards

      Reply