Hello, I have bought three train tickets from Prague to Wein for the 20 th
of august of 2017 and i did never received the tickets to my email. The ID
code is 715506578687229. I only receive the confirmation of my payment but
never the tickets. I need inmediately the tickets casue im travelling tomorrow
morning. In case you don´t send me those tickets i would have to cancel the
operation and demand a refound as i will have to buy the tickets again in the
train station.
Responder
Fecha / hora: 2017-08-20 12:07:07
Nombre: Nadya Jerosenkova
Dear Mr. Gonzalo,
thank you for contacting us. Yesterday, we spoke by phone and I re-sent
e-tickets to your email.
Hello, I have bought three train tickets from Prague to Wein for the 20 th of august of 2017 and i did never received the tickets to my email. The ID code is 715506578687229. I only receive the confirmation of my payment but never the tickets. I need inmediately the tickets casue im travelling tomorrow morning. In case you don´t send me those tickets i would have to cancel the operation and demand a refound as i will have to buy the tickets again in the train station.
Responder
Dear Mr. Gonzalo,
thank you for contacting us. Yesterday, we spoke by phone and I re-sent e-tickets to your email.
Now must be everything okay…
Best regards
Responder