I got a return ticket from Prague to Vienna today. I was meant to return on
the 5:21pm train but instead spoke with regiojet staff in Vienna and booked a
seat on the 2:30pm train back. Ticket number for this was 3091629362. I would
like to cancel the first return ticket as staff in Vienna only had time to
cancel my friends ticket and advised me to cancel my ticket on the train
Reply
Date / time: 2018-11-12 21:35:01
Name: Nadya Jerosenkova
Hello,
thank you for contacting us… I checked your ticket and I see, that you
booked this ticket through Regio Jet directly and this ticket is arleady not
valid.. .
So, cancellation this ticket is not possible now…
If you have further questions, then please contact the carrier
directly…
I got a return ticket from Prague to Vienna today. I was meant to return on the 5:21pm train but instead spoke with regiojet staff in Vienna and booked a seat on the 2:30pm train back. Ticket number for this was 3091629362. I would like to cancel the first return ticket as staff in Vienna only had time to cancel my friends ticket and advised me to cancel my ticket on the train
Reply
Hello,
thank you for contacting us… I checked your ticket and I see, that you booked this ticket through Regio Jet directly and this ticket is arleady not valid.. .
So, cancellation this ticket is not possible now…
If you have further questions, then please contact the carrier directly…
Best regards
Reply