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Home :: FAQ :: FAQ - Train Electronic Tickets :: Delay e-tickets, pay back
  • Date / time: 2019-02-06 05:45:52Name: Chylikina Kateryna

    I would like to back my e-tickets, because of delay of trip. How can I get my money back, what procedure have I to do?

    Kateryna Chylikina +380952809378

    Reply

    • Date / time: 2019-02-06 07:29:44Name: Nadya Jerosenkova

      Hello,

      thank you for contacting us…

      I checked your order and I see only one order with the day 30/3 so there is no any delay…

      You would like to cancel your e-tickets that correct ? If yes, then please send us an email to info@czech-transport.com with fully information and your order ID…

      Best regards

      Reply