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Home :: FAQ :: Refund or exchange
  • Date / time: 2019-04-18 21:32:20Name: Dylan Moore

    Hello, I have recently purchased some train tickets from Prague to Budapest. While ordering I made an error in the date I wish to travel I selected the 2nd of June when I wish to travel on the 2nd of July. Is it possible to send the tickets back to you and get an exchange?

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    • Date / time: 2019-04-18 23:19:36Name: Pavla Janoušková

      Dear Dylan, please, send the reservation back. It will be cancelled and you can purchase a new reservation then.

      The address where to send it is here: https://czech-transport.com/in­dex.php?…

      Kind regards Pavla

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