Dir Sir or Madam, on 3rd of May I booked a ticket for three persons
including my son (Ticket number: 1311797895). Unfortunately, I booked the wrong
category for my son. He's 10. Can you please help me to pay the difference in
price so he will have a valid ticket? Looking forward to your replay. Yours
sincerely, Kathrin Smuda
Reply
Date / time: 2019-06-28 10:39:22
Name: Nadya Jerosenkova
Hello,
thank you for contacting us.
A change was done, please check your email and you will receive the new
e-ticket. Please note that the seats have been changed…
Dir Sir or Madam, on 3rd of May I booked a ticket for three persons including my son (Ticket number: 1311797895). Unfortunately, I booked the wrong category for my son. He's 10. Can you please help me to pay the difference in price so he will have a valid ticket? Looking forward to your replay. Yours sincerely, Kathrin Smuda
Reply
Hello,
thank you for contacting us.
A change was done, please check your email and you will receive the new e-ticket. Please note that the seats have been changed…
Best regards
Reply