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How can i rebook my bus tickets?
I need to re-schedule my bus ticket. I understand there may be a small fee
for this, but I am writing more than 24 hours in advance. I have a ticket for
the 8:55 am bus from Krakow to Prague for today, July 10. I should have
purchased a ticket for the same bus, but on July 11th. Please help! Thanks so
much, Chris Kent
Dear Mr. Kent, thank you for contacting us. Unfortunately, we were contacted
too late to be able to cancel the ticket. I am sorry. Kind regards Pavla
I wrote my email more than 25 hours in advance. I also called and spoke to
someone more than 25 hours in advance. Although I gave her the correct eticket
#, she couldn't locate my reservation, and said she'd call me back. I never
received that return call. Anyways, your website says that ticket changes can
occur if made at least 24 hours in advance. I did that two different ways. How
can I be too late?
Dear Mr. Kent, we received your message about the change 1 hour before the
departure. You can see it if you look at the comments. I did not find any other
messages from you. Kind regards Pavla
Dear Ms Wong,
If you want to just get off the bus one stop earlier, all you have to do is
tell to the steward. If you want to get on the bus one stop
later/earlier, write us an email with all the details.
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