Hi! I have an Eurail Global Pass and I would like to reserve 2 seats on
the night train Krakow-Prague. I tried doing it on your reservation form, but
in the 2nd stage it doesn´t show the train details. Can you please help me?
Thanks!
Reply
Date / time: 2015-01-15 15:16:36
Name: Pavla
Dear Alejandra, thank you for the message. Unfortunately we do not sell seats
from Krakow. (The cost of delivery is higher than 2 seat reservations.) Seats
should be available even before departure. After you get to Krakow, buy the
seats at a train station. Kind regards
Reply
Date / time: 2015-01-15 15:25:34
Name: Alejandra
Thank you very much for your quick reply!
Reply
Date / time: 2017-03-06 09:15:16
Name: Tamara Manfredini
We woul like to cancel our nigth train tickets from Krakow to Prague and get
a refund, is it possible. Order number 100451160096090
Reply
Date / time: 2017-03-06 10:47:37
Name: Pavla Janoušková
Hello. Thank you for the message. The tickets can be cancelled 3 days before
the departure at latest. You would have to get them to our office. – The
originals of the tickets. If you can do that, we will be happy to cancel your
tickets. Kind regards Pavla
Reply
Date / time: 2017-03-06 19:18:50
Name: Tamara manfredini
Pavla, We are in Krakow. How can we do?
Reply
Date / time: 2017-03-06 22:01:17
Name: Pavla Janoušková
Dear Tamara, I am afraid that it is too late to send the tickets to your
office to cancel them. They will arrive too late. See our terms and conditions:
https://czech-transport.com/index.php?…
Sometimes it is possible cancel the tickets at a train station. But they may
also refuse to accept them and refund you, because you should cancel the tickets
where you bought them. Kind regards Pavla
Hi! I have an Eurail Global Pass and I would like to reserve 2 seats on the night train Krakow-Prague. I tried doing it on your reservation form, but in the 2nd stage it doesn´t show the train details. Can you please help me? Thanks!
Reply
Dear Alejandra, thank you for the message. Unfortunately we do not sell seats from Krakow. (The cost of delivery is higher than 2 seat reservations.) Seats should be available even before departure. After you get to Krakow, buy the seats at a train station. Kind regards
Reply
Thank you very much for your quick reply!
Reply
We woul like to cancel our nigth train tickets from Krakow to Prague and get a refund, is it possible. Order number 100451160096090
Reply
Hello. Thank you for the message. The tickets can be cancelled 3 days before the departure at latest. You would have to get them to our office. – The originals of the tickets. If you can do that, we will be happy to cancel your tickets. Kind regards Pavla
Reply
Pavla, We are in Krakow. How can we do?
Reply
Dear Tamara, I am afraid that it is too late to send the tickets to your office to cancel them. They will arrive too late. See our terms and conditions: https://czech-transport.com/index.php?… Sometimes it is possible cancel the tickets at a train station. But they may also refuse to accept them and refund you, because you should cancel the tickets where you bought them. Kind regards Pavla
Reply