Claim - Buy Prague public transport tickets

Date / time: 2023-10-22 16:04:29

Name: Malak Hamad

I just came across ur website. Unfortunately i had a very bad experience in ur country. As a tourist me and my friend we faced a very awful situation. We just get in the tram and we were asking how to buy tickets since we are tourists then the police came ( he was so rude and racist because we were dressing hijab ) he thought we were refugees maybe . He asked to see our valid visa shengen and he saw it. I asked him to buy the ticked he refused and make us pay penalty around 50$ each one. Actually it as very bad image abt tourism in your country. )Your MC ending 7954 is accepted for CZK 2,000.00 on 21/09/23 10:38 at DPCZN00162 PRAHA 9 – VYS CZE.Balance USD 524.52.Call +9611608282.) I wish u can reconsider this. Thank u

Date / time: 2023-10-23 07:18:40

Name: Nadya Jerosenkova

Hello,

thank you for contacting us and we are sorry for the bad experience, but we are a private company and not public transport office.

Please contact the correct office through this website dpp.cz

Best regards