Lost & Found Things in European Railways

Contacts, links and hotlines for railway, public transport and selected bus carriers. If you have lost something on a train, bus or public transport, contact the carrier directly using the contacts below.

Czech Republic | Germany | Austria | Hungary | Poland

Czech Republic

Trains & Buses & Public Transport

Central website: www.eztraty.cz

ČD (Czech Railways)

• Info Line: +420 221 111 122 — when calling, provide the train number, coach number and your seat/location. If the train is still en route, the infoline can reach the crew; otherwise use the central portal above.

Prague — Public Transport

• Info line: +420 296 19 18 17 — provide the line/service, direction and where you were seated/standing.
• Form (items older than 24 hours): DPP contact form

Brno — Public Transport

• Phone: +420 543 174 317
• E-mail: dpmb@dpmb.cz
• Lost & found: www.dpmb.cz/ztraty-nalezy

RegioJet — Buses & Trains

• Phone: +420 222 222 221
• Form: regiojet.com/about-us/lost-and-found

KAD — Buses Prague ↔ Špindlerův Mlýn

• E-mail: ztraty@kad.cz
• Phone: +420 604 201 385

Prague Airport

• 24/7 Lost & Found: +420 220 115 005 (office at Terminal 2)

Germany

Deutsche Bahn

• Online lost form: Lost luggage form
• Lost report offices (phone): +49 30 586020909
• Hours: Mon–Wed & Fri 09:00–17:00, Thu 11:00–19:00

FlixBus

• Lost & found form: help.flixbus.com/s/con­tact-us

Austria

ÖBB (Austrian Federal Railways)

• Office hours: Mon–Thu 07:30–12:00 & 14:00–16:30, Fri 07:30–13:30
• Lost & Found hotline: +43 5 1778 97 22222
• Office addresses: ÖBB Lost & Found offices
• Central lost & found office (all carriers): fundamt.gv.at

Hungary

MÁV — Hungarian Railways

• Customer service / offices: MÁV Lost & Found
• MÁVDIREKT: +36 (1) 3 49 49 49

Budapest — Public Transport

• Phone: +36 1 3 255 255
• Email: lostitem@bkv.hu

Poland

PKP Intercity

• Lost & found form: PKP lost property
• 24/7 phone: +48 22 322 22 22

Warsaw — Public Transport

• Phone: +48 22 568 78 05
• Metro: +48 22 655 42 42

Krakow — Public Transport

• Contact form: lost-found.org/tramway-krakow