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Tickets not received

  • Good Morning! I'm Roberto Giacoman and we have booked and purchased two tickets each from Munich to Prague by train. We have received the confirmation via mail, but not yet the e-tickets. My i have same explanation about it?

    • Dear Mr. Giacoman, we sent the e-ticket to your email again. Please, double-check your spam/junk. If you still do not have the tickets, send us an email. Kind regards Pavla