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Home :: Trains :: Vienna → Budapest :: Railjets :: Validation
  • Date / time: 2018-08-10 11:33:31Name: William brown

    Our platform changed with no notifications and we did not notice this until after the train left . Will our tickets be valid for the next train ?? Wein to Praha 11.10am changed from platform 9 to platform 10. The next train is around 1.10pm so i need a reply ASAP please .

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    • Date / time: 2018-08-10 22:21:35Name: Pavla Janoušková

      Dear William Brown, we are sorry to hear about the complication. Unfortunately, you are not our customer – I did not find you in the booking system of our travel agency – so we cannot help you, we do not know what kind of tickets you have. I hope you got to the final destination without further problems.

      Kind regards Pavla

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