I have a plan to visit Warsaw and will move to Prague after a couple of
days. While I was browsing, I found that your night train is beneficial to me;
however, I can purchase an electronic booking which is quick and easy.
Therefore, I would like to buy a paper ticket on site. Do you think it is
possible to get the ticket on site? I am arriving in Warsaw on 5th April and
need a ticket for 8th April to leave for Prague. If it is easy to have that
ticket then I wouldn't worry so much.
Yours Sincerely,
Scott Kim
Reply
Date / time: 2019-03-26 17:47:00
Name: Pavla Janoušková
Hello. Thank you for the message. Unfortunately, e-tickets are not available
for this route. We can offer only paper tickets with delivery to your hotel or
to your home. Buying at the station is also possible. However, we cannot
guarantee which cabins will be available/sold out. Seats should available in
any case.
Kind regards Pavla
Reply
Date / time: 2019-03-28 23:31:11
Name: youngil kim
Thanks for quick reply. I am just wondering if it is possible to change my
e-ticket to cabin type with another date and time? I booked a ticket; however,
I need to move it to another day…due to my travel schedule.
Yours Sincerely, Yongil
Reply
Date / time: 2019-03-29 06:45:51
Name: Pavla Janoušková
Dear Youngil Kim,
thank you for the message. Please, send us your order ID if you purchased the
tickets from us. You can find it in the confirmation email from us.
Kind regards Pavla
Reply
Date / time: 2019-03-29 10:08:57
Name: youngil kim
Hi, I am not sure what is order ID as I am not able to read the document.
However, I found a reference number 545213405566. and transaction code is
8X7RC5 / document number is *7–9912–986. the ticket is for the 2nd class of
night train; however, I would like to change the date to 9th April and upgrade
to the cabin option. I think I can book one bed in a cabin for two people.
I am happy to pay any cost difference. Please let me know.
Dear SIr/Madam,
I have a plan to visit Warsaw and will move to Prague after a couple of days. While I was browsing, I found that your night train is beneficial to me; however, I can purchase an electronic booking which is quick and easy. Therefore, I would like to buy a paper ticket on site. Do you think it is possible to get the ticket on site? I am arriving in Warsaw on 5th April and need a ticket for 8th April to leave for Prague. If it is easy to have that ticket then I wouldn't worry so much.
Yours Sincerely,
Scott Kim
Reply
Hello. Thank you for the message. Unfortunately, e-tickets are not available for this route. We can offer only paper tickets with delivery to your hotel or to your home. Buying at the station is also possible. However, we cannot guarantee which cabins will be available/sold out. Seats should available in any case.
Kind regards Pavla
Reply
Thanks for quick reply. I am just wondering if it is possible to change my e-ticket to cabin type with another date and time? I booked a ticket; however, I need to move it to another day…due to my travel schedule.
Yours Sincerely, Yongil
Reply
Dear Youngil Kim,
thank you for the message. Please, send us your order ID if you purchased the tickets from us. You can find it in the confirmation email from us.
Kind regards Pavla
Reply
Hi, I am not sure what is order ID as I am not able to read the document. However, I found a reference number 545213405566. and transaction code is 8X7RC5 / document number is *7–9912–986. the ticket is for the 2nd class of night train; however, I would like to change the date to 9th April and upgrade to the cabin option. I think I can book one bed in a cabin for two people. I am happy to pay any cost difference. Please let me know.
Reply
You have booked ticket with a different company.
Reply