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Home :: Prague Transport :: Airport Express bus + RegioJet :: Ticket paid twice
  • Date / time: 2019-08-09 11:56:15Name: Guillaume Trochet

    Hello, On my ride the driver made me pay for two tickets instead of one . He was impolite and refused to pay me back.

    Please advise me how to get my money back.


    Best regards


    • Date / time: 2019-08-09 12:16:39Name: Nadya Jerosenkova


      thank you for contacting us.

      Is standard that the price is higher if you purchase the ticket at the bus, but If you would like to send some claim then you must contact the carrier directly. We are a private travel agency.

      The carrier name you must have on the ticket.

      Best regards