Hello, I was traveling to Olomouc on 02.02.2020. I arrived at 9:30 with a
bus connection L919 connecting from Vienna, with FlixBus. Before I could have a
chance to take my luggage out of the bus, the driver took off with my luggage
still inside. It is a small silver traveling suitcase (as small as carry-on
luggage for planes – about 10kg). I think Olomouc was it's last
destination. I am hoping that my luggage is still in this City. Can you please
check and let me know as soon as you can? Thank you, Sincerely, Ivan
Reply
Date / time: 2020-02-03 17:11:49
Name: Pavla Janoušková
Hello.
We are sorry to hear that. Since we are not the carrier, we do not have the
lost and found service. Please, contact the
carrier.
Hello, I was traveling to Olomouc on 02.02.2020. I arrived at 9:30 with a bus connection L919 connecting from Vienna, with FlixBus. Before I could have a chance to take my luggage out of the bus, the driver took off with my luggage still inside. It is a small silver traveling suitcase (as small as carry-on luggage for planes – about 10kg). I think Olomouc was it's last destination. I am hoping that my luggage is still in this City. Can you please check and let me know as soon as you can? Thank you, Sincerely, Ivan
Reply
Hello.
We are sorry to hear that. Since we are not the carrier, we do not have the lost and found service. Please, contact the carrier.
Reply