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22nd of April, UPDATE: Due to the current global COVID-19 pandemic, all international passenger rail/bus transport between the Czech Republic and Germany, Austria, Slovakia and Poland has been suspended until further notice. Most of other international rail/bus services are currently suspended too.

All electronic tickets for inland travels in those countries are still available for purchase though.

NEW: If you want to receive a notification once your planned travel date is open for booking, feel free to use our Travel availability request form.

Home :: Full Refund for Cancellation
  • Date / time: 2020-04-25 03:59:02Name: AIDA BEE JUNE CHEE

    Good morning!

    May I know if I can get a full refund for my bus tickets from Prague to Bologna on 29th June, 2020.

    Thank you.

    Warmest regards.

    Reply

    • Date / time: 2020-04-26 13:07:45Name: Nadya Jerosenkova

      Hello,

      thank you for contacting us.

      Now the full refund is not possible.

      A cancellation fee is a min. 10% of the ticket price and the rest of the amount will be refunded to your account.

      Please could you confirm a cancellation, then I will process it?

      Best regards

      Reply