I\‚ve booked a bus ticket (+ return) this afternoon to go from Prague to
Dresden on Wednesday (20,7 €), 21st and from Dresden to Prague (15,3€) on
Saturday, 24th.\r\nHowever, I cannot go to Prague these days so I am not able
to take the bus. I\‘ve seen on the website that \„Cancellation up to
24 hours before departure, the fee of 25% from the amount of unused fare will
be charged\“ but I don\'t find how to be refund.\r\nCould you help me to be
refund ? \r\n\r\nThank you for your consideration, \r\n\r\nBest regards,
\r\n\r\nSuzanne HEROUARD\r\n\r\n
Reply
Date / time: 2013-08-19 22:35:20
Name: Pavla
Dear customer, thank you for contacting us. You will be refunded to the bank
account you used for the payment. Can you confirm me that you are interested in
the cancellation? Kind regards Pavla
I\‚ve booked a bus ticket (+ return) this afternoon to go from Prague to Dresden on Wednesday (20,7 €), 21st and from Dresden to Prague (15,3€) on Saturday, 24th.\r\nHowever, I cannot go to Prague these days so I am not able to take the bus. I\‘ve seen on the website that \„Cancellation up to 24 hours before departure, the fee of 25% from the amount of unused fare will be charged\“ but I don\'t find how to be refund.\r\nCould you help me to be refund ? \r\n\r\nThank you for your consideration, \r\n\r\nBest regards, \r\n\r\nSuzanne HEROUARD\r\n\r\n
Reply
Dear customer, thank you for contacting us. You will be refunded to the bank account you used for the payment. Can you confirm me that you are interested in the cancellation? Kind regards Pavla
Reply