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Home :: Trains :: Railway stations :: Budapest Keleti pu :: non usable ticket
  • Date / time: 2014-03-28 16:00:53Name: Judith Roth

    Dear Sir or Madam,\r\n\r\non Wednesday, 19th of March, I purchased a ticket at the station from Budapest and on my way to my destination in Slovakia I had to change trains in Nove Zamky. The train I took from Budapest was late, so I could not catch my connection and had to pay a bus. That means I lost 9,40 € which I paid in advance for my connection and couldn\'t use. To whom do I have to address to get a refund? Thank you very much in advance! Judith

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    • Date / time: 2014-03-29 07:47:06Name: Pavla

      Dear Ms. Judith, weare sorry to hear there were complications. In this case you should contact the company from which you bought the tickets (a travel agency, or the railways). Kind regards

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