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FAQ –  Interrail passes

1. Qu'est-ce qu'un Rail Pass?

Il s'agit d'un document de voyage qui vous permet de voyager par les trains européens dans certains pays pour un certain nombre de jours. C'est un substitut d'un billet de train. Toujours pour certains trains vous devez acheter la réservation de place – siège / lit.

2. Est-ce qu'avec Rail Pass je vais économiser de l'argent?

OUI, si vous prévoyez de voyager à travers l'Europe pour un mois ou deux. NON, si vous prévoyez de visiter 3 ou 4 villes en Europe. Si vous voulez économiser de l'argent, nous vous recommandons d'envisager de voyager en bus. Pour des trajets plus courts ( entre la République tchèque, l'Allemagne, l'Autriche et la Slovaquie ) les bus sont aussi rapides que les trains et beaucoup moins chers.

3. Do I need an Interrail or a Eurail pass?

An Interrail pass can only be used by European citizens. Non-European citizens can use a Eurail pass instead.

4. Who can travel with Interrail?

Residents or citizens from countries inside the European Union and the countries listed below can travel with an Interrail Pass: Albania, Andorra, Belarus, Bosnia-Herzegovina, FYR Macedonia, Gibraltar, Iceland, Kosovo, Liechtenstein, Moldova, Monaco, Montenegro, Norway, Russian Federation, San Marino, Serbia, Switzerland, Turkey, Ukraine and Vatican City.

You may not use an Interrail pass for travel in your country of residence.

- What can be used as proof of citizenship? A valid passport or an ID card (ID document that allows to travel across borders).

- What can be used as proof of residence? Official government-issued residency papers (e.g. a residence card).

5. What is the difference between 1st and 2nd class?

There are usually larger and more comfortable seats, and more legroom, bigger luggage space in 1st class cars. 1st class wagons are less crowded than 2nd class.

6. Which trains are covered by the passes?

The passes are valid on trains operated by the national railways and some private railways, also for certain buses operated by DB. For some of high-speed day trains and all night trains you need to have a seat or bed reservation.

7. What types of passes can I choose from?

  • One country or Global pass

(Global pass is better if you travel in 3 and more countries)

  • Continuous or flexible validity

(Flexible validity is better if you want to stay in each destination a few days, rather than travel almost daily. You should make a rough itinerary in order to decide.)

8. How far in advance can I order an Interrail pass?

You can order Interrail passes up to 3 months before your travel date.

9. How can I pay?

We accept payments by a credit card (3D security payment system). We can also send you an invoice for bank transfer.

10. How are the passes delivered?

We do not sell electronic form of the passes. They have to be sent to your address. Delivery fee is 20–40 €. The amount is visible in the shopping cart.

11. Can I change the pass or the travel details on it?

YES.

  • If the pass was not yet printed, we will change it free of charge for you.
  • If the pass was printed and sent. You will have to send it back to us. We will cancel it and print a new pass. The fee is 15 €.

Change is possible 3 days before the travel date at latest.

12. Can I cancel the pass?

YES. Unused passes returned to us 3 days before the start of validity at latest will be cancelled and refunded. The refund is 85% of the price.

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Last update: 2018-11-11