If you want to receive a notification once your planned travel date is open for booking, feel free to use our Travel availability request form.

BahnTix

DB ticket machine

BahnTix is a type of delivery of the regular paper ticket. The tickets have to be collected personally by the customer from one of the DB long-distance ticket machines in Germany.
BahnTix delivery is only available for train trips inside Germany or train trips starting in Germany and ending in one of these countries: Austria, Czech republic, Netherlands, Belgium, Denmark, Switzerland, Poland, Italy, Hungary, France
BahnTix delivery covers all types of tickets and cabin/seat reservations with the exception of group bookings (6 or more pax).
The price of this delivery option is €10 and includes all the handling and administrative fees.

How to proceed:

1. After making the order (within 72 hours at the latest) you will receive an e-mail with a unique DB Order Number: XXXXXXXXX (nine digits code) from Czech-Transport.
2. You will have to confirm, that you have received this e-mail.
3. At a train station you will look for the ticket machine (see the picture).
4. At the ticket machine you will follow the screen instructions, enter the DB Order number and collect the printed tickets (Details about how to use the machine). If there is a malfunction of the ticket machine, you can also get the ticket in the DB Travel Center after telling them your DB Order number.

The BahnTix can only be canceled, if it is not issued yet (printed by the ticket machine). Please, send an e-mail with the cancellation request to info@czech-transport.com no later than 72 hours prior to the departure. The cancellation fee is 20–40% of the ticket price, depending on the ticket type and the time left to the train departure. The refunded amount will be credited to the original account.
Once the BahnTix is printed (issued), it cannot be cancelled and no refund is issued.
seat reservations cannot be cancelled at all (are non-refundable)

Last update: 2025-04-17