Date / time: 2016-08-25 15:56Name: JAN ALLISON KOHN
All went well until it was time to pay and your site changed my partners
first name from JAN to JOHN. Thus I was unable to purchase ticks as the ticket
under the name of „John“ will not agree with passport in the name of
„Jan“. Please advise.
Date / time: 2016-08-25 22:27Name: Lucie Jiskrová
Dear Jan,
thank you for contacting us.
It is not our system that changes the name but your computer or mobile
device.
Comments
SYSTEM CHANGES NAME
All went well until it was time to pay and your site changed my partners first name from JAN to JOHN. Thus I was unable to purchase ticks as the ticket under the name of „John“ will not agree with passport in the name of „Jan“. Please advise.
Dear Jan,
thank you for contacting us.
It is not our system that changes the name but your computer or mobile device.
Kind regards