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Home :: Prague Transport :: Metro :: Verification of your staff 8265
  • Date / time: 2017-10-14 23:29:11Name: Valerie

    Hi there, I would like to verify one of your staffs číslo 8265, he issued me the fine of me and my friend 1600czk total, just because we bought the wrong ticket, while I have requested if he and his co-worker could assist me to purchase the right ticket with local language, they refused to help and only if we pay 1600 to them. After checking our passport, they have issued the fine and he received 1000czk while he gave the rest 600czk to his co-worker. Could you please give me an explanation? I just want to know if this is the right procedure. I could send you your staff's identity if you would like to know more information. Thanks for your time and assistance.

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    • Date / time: 2017-10-15 08:20:29Name: Pavla Janoušková

      Dear Valerie, we are sorry to hear about the fine. We are a private travel agency. Please, copy the text of your email to this contact form of the Prague public transit company: http://www.dpp­.cz/en/contac­ts/ Kind regards Pavla

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