I have booked two sets of tickets online, Budapest to Vienna and Vienna to
Prague. However, something is happened and i would like to change my plan, can
i refund these tickets? If yes, what can I do? Please advise and I am looking
forward to your reply.
Thanks Kris
Date / time: 2013-01-24 21:11Name: Pavla
Dear Cris,
as I have already written to you. Refund is possible. Just follow our terms and conditions ,
part Exchanges and refunds.
The thing is, you need to send the ticket back to us. We need to have it
3 days before the planned departure in order to cancel it.
Comments
ticket refund
Hi
I have booked two sets of tickets online, Budapest to Vienna and Vienna to Prague. However, something is happened and i would like to change my plan, can i refund these tickets? If yes, what can I do? Please advise and I am looking forward to your reply.
Thanks Kris
Dear Cris,
as I have already written to you. Refund is possible. Just follow our terms and conditions , part Exchanges and refunds.
The thing is, you need to send the ticket back to us. We need to have it 3 days before the planned departure in order to cancel it.
Kind regards Pavla