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Home :: FAQ :: FAQ - Train Electronic Tickets :: Wrong name
  • Date / time: 2019-06-07 16:30:47Name: Jawad Jaafar

    Please note that my surname is wronungly written, the correct surname is Jaafar, please correct it. Regards

    Reply

    • Date / time: 2019-06-07 20:57:16Name: Nadya Jerosenkova

      Hello,

      thank you for contacting us.

      We processed your order according to the information which you wrote on the ticket ( I mean passengers details)…

      Now any change is not possible.

      I hope that if your name is correct and only two letters are wrong you will not have a problem, but I can not confirm it for 100%. Its only on conductor on the train.

      Best regards

      Reply