Hello there. I have travelled from Prague airport to main train station in
April visiting some family. I have purchased an on line ticket ahead of my
journey and when presented the ticket to a bus driver on the day of travel he
looked like he didn’t know what I was showing him. My question to you is are
your drivers aware that passengers can purchase tickets on line. He looked like
as I was trying to scam him???
Date / time: 2019-10-04 14:12Name: Pavla Janoušková
Dear Antonia, thank you for the message. We are sorry to hear about the
inconvenience on the bus. We sell these tickets all the time and it is a first
time that we hear about something like this. Are you sure that the driver tried
to communicate that your ticket was invalid?
Comments
On line ticket
Hello there. I have travelled from Prague airport to main train station in April visiting some family. I have purchased an on line ticket ahead of my journey and when presented the ticket to a bus driver on the day of travel he looked like he didn’t know what I was showing him. My question to you is are your drivers aware that passengers can purchase tickets on line. He looked like as I was trying to scam him???
Dear Antonia, thank you for the message. We are sorry to hear about the inconvenience on the bus. We sell these tickets all the time and it is a first time that we hear about something like this. Are you sure that the driver tried to communicate that your ticket was invalid?
Kind regards Pavla