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Home :: FAQ :: FAQ - Train Electronic Tickets :: Duplicate ticket
  • Date / time: 2014-08-02 14:24:04Name: Suryakant Jani

    I have booked four tickets from Munich to Prague in the names of Suryakant Jani, Pravina Jani, Anil Sunal & Kirti Anil sunal by tarin No. Ex 357 dated 26.9.2014. I have received duplicate tickets for Kirti Anil Sunal under transaction code J 9 Q L S 4 and R 6 1 J G O. The Beleg No. is same – *1414–038. \r\n\r\nI have booked only four tickets as confirmed by you in your first mail. \r\n\r\nPl. look into this and advise. \r\n\r\nTks.\r\n\r\nSu­ryakant Jani

    Reply

    • Date / time: 2014-08-02 14:42:23Name: Nadezhda

      Hello,

      thank you for contacting us. You have received a correct ticket. I beg you double-check your ticket. 1–4 pages of your ticket are your ticket on the train, page 5 is a reservation for 4 people.For seat reservation we need to know only one passenger name.

      Best regards

      Reply